Privacy Policy
Effective date: October 7, 2026
This Privacy Policy explains how Abbott Luxury Transportation ("Abbott Luxury Transportation," "we," "us," or "our") collects, uses, and protects your information when you visit abbottluxurytransportation.com, book a ride, or receive text messages (SMS) from us.
Information We Collect
- Contact information: your name, mobile phone number, and email address.
- Trip details: pickup and drop-off locations, dates and times, flight numbers, number of passengers, and special requests.
- SMS opt-in records: your phone number, the keyword or method you used to opt in, and the date and time of your consent.
- Payment information: handled by our payment processor; we do not store full card numbers.
- Website data: basic technical data such as browser type and pages visited.
How We Use Your Information
- To schedule, confirm, and complete your rides.
- To send you ride-related text messages, such as booking confirmations, pickup reminders, driver details, arrival notifications, and trip updates.
- To respond to your questions and provide customer support.
- To process payments and keep business records.
- To comply with legal obligations.
SMS / Text Messaging
If you opt in to receive text messages from Abbott Luxury Transportation, we use your mobile number only to send you messages about your rides and bookings. Message frequency varies. Message and data rates may apply. You can opt out at any time by replying STOP, and get help by replying HELP. See our Terms & Conditions for full SMS terms.
We do not sell or share your SMS opt-in data or personal information with third parties for marketing purposes. Text messaging originator opt-in data and consent will not be shared with any third parties, except service providers (such as our SMS platform) that help us deliver messages to you.
How We Share Information
We do not sell your personal information. We share information only with service providers who help us operate our business (for example, our text-messaging provider and payment processor), with chauffeurs assigned to your trip, or when required by law.
Data Security and Retention
We use reasonable safeguards to protect your information. We keep it only as long as needed to provide our services, maintain business records, and meet legal requirements.
Your Choices
You may opt out of text messages at any time by replying STOP. You may also ask us to access, correct, or delete your personal information by contacting us below.
Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be posted on this page with its effective date.
Contact Us
Abbott Luxury Transportation
Phone: (631) 612-4990
Text: (631) 528-1760
Email: booking@abbottluxurytransportation.com